Shipping Rates

We now offer a £1.99 Postage option that gets sent first class, if you choose this option we accept no responsibility for your package if it gets lost!

With all orders that are placed before 2.30pm we will try our best to get them sent the same working day if possible, orders placed after that will be sent next working day.
Orders placed on a Saturday before 11am will be sent that day, any order place after that will be sent the following Monday

Our orders are sent 1st class signed for (recommended) and usually arrive next day for UK customers. European delivery times will take longer.

Guaranteed Next  Working Day Delivery:

Next day delivery is from Monday to Thursday, if placed on a Friday the item may be delivered on a Saturday but it is not guaranteed till the following Monday. (Please order Before 3.00pm for guaranteed next day otherwise your order will be dispatched the following day with the next day delivery service)

Click & Collect Service 
Order online and collect from our store in Brierley Hill, collection days are Monday, Tuesday, Thursday, Friday, Saturday, 9am to 4.30pm.

Vape-Space LTD
56 High Street 
Brierley Hill
Dudley 
DY5 3AW

Please bring some form of proof of purchase (printed receipt, invoice number, phone receipt) with you when collecting.


Customer Notice: Royal mail times can change so delivery times may vary slightly.

Bank Holidays: Please be aware delivery times will vary around Bank Holidays, this means that Next Day Delivery may not be delivered the day after dispatch, we will still post the item Next Working Day to get it delivered as quickly as possible.
 
Free P&P on all orders over £40.00 (United Kingdom)

Due to royal mail increases instead of the free P&P option, we now offer Free P&P on  all orders over £40.00 for United Kingdom customers. This is signed for first class.

Vape-Space delivery options
                                                                                        
UK Mainland/ Northern Ireland, First Class Only = £1.99

UK mainland/Northern Ireland, First Class Signed for = £3.50

UK Mainland, Guarantee Next Working Day = £5.95
                                                                                        
Europe Signed for = £9.00
                                                                                       
Ireland
= £5.00





Returns Policy



We issue a 7 day exchange policy depending on available stock.

Returns cannot be accepted unless you have contacted the Vape-Space and it has been arranged before hand, (please e-mail Sales@Vape-Space.co.uk), and leave your full details and problem description. Once the item has been returned (buyer pays postage) then a refund can be issued or a replacement sent out (vape-space pays postage).
If you are making a return due to the cooling off period then all packaging and products must be untampered with and in original packaging still in shelf condition.
eGo/E-cig  parts are classed as semi disposable, therefore the life span of parts can vary largely depending on the maintenance and use by each individual person.
Atomizers, clearomizers and cartomizers have a dead on arrival warranty, please notify us within 24 hours if you have a problem with either of these items.
   
All our products are thoroughly tested before being shipped to our customers, but we also know there is a small chance that a product could arrive dead or faulty, if this is the case inform us straight away and we will resolve the issue as fast as we possibly can.

We are sorry to inform you that we cannot accept e-liquid returns due to contamination reasons.


We here at the Vape-Space try our best to get everything to you in perfect working order so you get the best vaping experience possible.
                                          
                                                              
                                                           

Warning: nicotine is an addictive substance,  if you do not smoke already we urge you not to start taking nicotine products. do not vape if pregnant or breastfeeding and get medical advice before you start vaping if you have any sort of health issues. TheVapeSpace takes no responsibility for the misuse of any of our products by the consumer or any third parties. Keep away from children and animals and store in a cool dry and secure place. The liquid is extremely harmful if swallowed. eliquid should be handled with care and if it comes in contact with the skin should be rinsed immediately . 18+ ONLY